Terms of Service

1. The Service

VERIDOCK provides document storage, platform sealing of PDF documents with a digital (PAdES) signature, a public verification portal, and a multi-party electronic-signature workflow. VERIDOCK acts as a technical intermediary. It does not verify the identity of the persons named in documents beyond the authentication expressly described in the Service, and it does not provide legal advice.

The Service distinguishes separate claims — file integrity, platform seal, named-party information and personal signature — and never merges them into a single assertion of identity. A platform seal certifies that these exact bytes were issued by the Service at the recorded time; it does not certify the identity or intent of any person named in a document.

2. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials, and for all activity under your account. Notify us without delay of any unauthorised use.

You are responsible for the lawfulness of the documents you upload, issue or send for signature, and for having the rights and authority to do so.

3. Electronic signatures

The electronic-signature workflow records that each signer controlled the email address shown and gave explicit consent to a specific document (identified by its SHA-256) at a server-recorded time. This is a simple/standard electronic signature. It is not, by itself, a qualified electronic signature within the meaning of Regulation (EU) No 910/2014 (eIDAS) and is not a verification of a government-issued identity.

Where a signer states a signature date, that date is recorded and displayed as stated by the signer; the authoritative electronic-signing time recorded by the Service is always retained and shown alongside it. You are solely responsible for the legal effect of signatures collected through the Service in your jurisdiction and use case.

4. Acceptable use

You must comply with our Acceptable Use Policy. You must not use the Service to upload unlawful content, infringe third-party rights, impersonate any person, create misleading or fraudulent records, or circumvent the Service's security or integrity controls.

5. Fees

Where the Service is offered on a paid basis, fees, billing cycle and taxes are those stated at the time of purchase. Unless stated otherwise or required by law, fees are non-refundable. We may change fees on reasonable prior notice.

6. Intellectual property

The Service, including its software, design and trademarks, is owned by DOC CLEAN CREW LIMITED or its licensors. You retain all rights in the documents and content you provide. You grant us a limited licence to host, process and transmit your content solely to provide the Service.

7. Availability, warranties and liability

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the amounts you paid to us for the Service in the twelve months before the event giving rise to the claim. We are not liable for indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill. Nothing in these Terms excludes liability that cannot be excluded by law.

8. Indemnity

You will indemnify DOC CLEAN CREW LIMITED against claims, losses and expenses arising from your content or your use of the Service in breach of these Terms or applicable law.

9. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, for legal or security reasons, or on reasonable notice. Issued seals and signing evidence are retained as described in our Privacy Policy and in the Service documentation.

10. Governing law

These Terms are governed by the laws of the Republic of Seychelles, without regard to conflict-of-laws rules, and the courts of Seychelles have non-exclusive jurisdiction. Mandatory consumer-protection rights available to you in your country of residence are not affected.

11. Changes and contact

We may update these Terms; material changes will be notified through the Service or by email. Continued use after the effective date constitutes acceptance. Questions: legal@veridock.eu.